At Virgin Mobile, we’re all about putting our customers first. Yes, that means you (not us!) and so we want to recognize and celebrate how diverse, unique and individual our customers really are.
We’ve been busy crunching the data, analyzing the science and checking the stats behind our customer stories. Why? Because we wanted to create a plan that truly caters to our customers that come from all walks of life and different backgrounds!
Each one of us is unique, with our own personal preferences and priorities and we wanted to celebrate this (and have a little bit of fun, too!)
You might be a cool Gen Z who always knows what’s trending on TikTok, or someone who prefers to hunker down with a long read or classic movie. Maybe you love nothing more than a video chat on the go, or perhaps you’re the type who does all their socializing ‘IRL’, preferably over a nice sip of Karak. Whether you’re currently early-adopting the latest apps and gadgets, or muting all your socials for a digital detox, we know that ultimately, no one fits into one box or stereotype.
That’s why we’ve created plans that give our customers the flexibility to truly personalize their Virgin Mobile connection.
Our data geeks spent time diving into customer data to see how you really use your plans – and how you’d like to.
So, if you’ve ever wondered if there was a mobile or home internet plan that could give you the flexibility to do more of what YOU want to do,
with your connection... wonder no more! And, to highlight this, Virgin Mobile is launching a fun new campaign to celebrate the uniqueness of every customer.
Our campaign introduces three characters – Nassim, Mariam and Zeeshan – and tells their stories in a fun, engaging way.
We hope you’ll see a little bit of yourself in these cool characters that each have different priorities when it comes to their Virgin Mobile connection.
Some of you, like Nassim, are still hooked on getting a deal with our ‘Save 50%’ offers, purchasing it year after year. Meanwhile, some of you use so much data every month – a bit like our Mariam – that we realised offering an unlimited mobile plan could tick the box for you over any other offer.
Meanwhile, our newest offer is our brand-new home internet plan at an affordable price – Zeeshan’s a fan! It comes without all the pricy extras like TV packages that nobody uses anyway. We’ve listened to real customer feedback, crunched the numbers and found solutions that reflect your diverse needs and wants. Why bundle things into a service that aren’t used by the customer? Keeping things SIMple is what you asked for, with the flexibility to add, upgrade and change your service plans.
So whether you’re a little bit of a Nassim, Mariam or Zeeshan at heart, we think we’ve got you covered with a plan that’s as unique as you are.