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HOW CAN I JOIN VIRGIN MOBILE?How can we help you?
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How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as you go work?
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
How does Pay as work yo go
Download our app to get started. After the signup process, we'll deliver a SIM to your door for free within 60 minutes. Deliveries are available from 7 AM to 11 PM in Dubai, Sharjah Abu Dhabi and Ajman.
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Can I change my current eSIM to a new device which supports eSIM?
Yes, of course, you can! To transfer your eSIM to your new device, head to the Virgin Mobile App and follow these SIMple steps:
- Connect to the internet on your new device that supports the eSIM “preferably Wi-Fi.”
- Then, on the Virgin Mobile App on your new device, go to “My Account” -> “My Number” and tap on “Manage eSIM”.
- Select “Move eSIM to new device” then tick all the instruction boxes and click on “Get started”.
- Enter your password to verify your identity.
- You’ll receive an SMS on your Virgin Mobile number with an OTP code. Enter the code and confirm that you want to swap from eSIM to eSIM.
- Tap on "Install eSIM" and you'll be taken to phone settings. Select "Add Cellular Plan" and continue. The eSIM will be automatically added to your phone.
- You can choose to install eSIM later and we will send you an email with a QR code to scan it and activate the eSIM on your device. To scan the QR code go to Settings >Cellular> and tap Add Cellular Plan on your supported device.
Please note: You have to physically be in the UAE to be able to change to eSIM.
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