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Virgin Mobile Rewards is our way of thanking you for being our customer! Earn points on monthly plans, or by spending AED 79 or more on in-app purchases like boosters, roaming, and plan renewal. You’ll receive 1 point for every AED 1 spent (excl. VAT). To earn your monthly rewards, you’ll need to have a minimum of 79 points and successfully renew your monthly plan to automatically get Cashback credited to your Virgin Mobile in-app wallet. The more points you collect each month, the higher your Cashback will be. Here’s how it works:

•  79 — 150 points =  3% cashback
• 151 — 250 points =  5% cashback
• 251 or more points =  8% cashback

A few important things to know:

• If you miss your renewal, you’ll have 10 days grace period to renew your plan so that you don’t lose your Cashback.
• If you’ve renewed your 6 or 12-month plan, you’ll get your Cashback after your first month.
• Points earned are not transferrable and cannot be redeemed for a cash equivalent.
• If you are on a PAYG or monthly plan, upgrade to a 6-month or Yearly Plan to earn lots of points.

Rewards earned will expire in 6 months from the day we credit them in your in-app wallet. For example: If you’ve earned AED 100 in cashback rewards on 1 Feb 2020, it’ll then expire in 6 months on 1 Aug 2020.