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Pack what you need into your plan

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Get connected when you arrive

Activate your eSIM at our store in the Airport Arrivals or Virgin Megastores

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Get connected when you arrive

Hey there, UAE adventurer!

You can get a SIM card upon arrival at Dubai Airport, available at Terminals 1,2 and 3, as well as at Abu Dhabi & Sharjah Airports.

FYI: We don't deliver SIMs for Tourist Plans!

Pick a plan that suits you

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Things to know

  1. The Tourist SIM needs to be collected when you arrive in UAE from the airport store or retail store (cannot be delivered)
  2. Customers will have the option to purchase voice boosters while on active Tourist plans. The validity of the booster will be that of the Tourist plan
  3. The Tourist Plans are valid for 7, 10, 15 and 30 days
  4. The Tourist SIM is valid for the duration of the plan
  5. Once the validity of the bundles expire, customers can subscribe to recurring national bundles or stay on 'Pay As You Go'
  6. When the customer moves to recurring national bundles or 'Pay As You Go', voice and data boosters will still be accessible to the user
  7. For 7 and 10-day plans, the daily data counter will be reset at midnight and all unused data allowance for the day will be forfeited, does not apply to unlimited data plans
  8. All Tourist plans come with 30 local minutes/SMS and 20 international minutes
  9. These plans will only be applicable on Passport/GCC ID. Emirates ID users cannot avail this offer
  10. The Tourist plans are one-time; customer will not be able to renew the same Tourist plan
  11. Minutes can be utilized for local and international calling
  12. AED 275 and AED 525 Tourist plans also include a free VoIP subscription for the duration of your plan. This will end if you cancel your plan. Data used from your VoIP subscription will be deducted from your plan data
  13. None of the promotions will be applicable for the Tourist plans

Planning to stay in the UAE?

Planning to make the UAE your new home? Awesome! You can grab our Yearly Plan with a sweet 50% discount even before you get your Emirates ID. Once you've got that shiny new ID, just hop onto the Virgin Mobile app and swap your passport details for your Emirates ID. Easy peasy!

Here's the lowdown:

  • 1. Pick Your Plan: Choose the Yearly Plan that's perfect for you

  • 2. Get Your SIM: Snag your plan online or pop into one of our airport stores

  • 3. Activate & Go! If you ordered online, swing by one of our airport stores when you land, flash your passport, and we'll get your SIM activated in a jiffy. No time to stop? No worries! You can also activate your SIM at any of our retail kiosks across the UAE. Find a store here

SIM activation takes less than 5 minutes – you'll be up and running before you know it!

Heads Up: We don't deliver SIMs for Tourist Plans. To activate a SIM with your passport, just drop by a Virgin Mobile store or kiosk. Our friendly team will verify your passport and get you sorted.

Want Unlimited Data?

For a limited time only, you can boost your data for only AED 100 when you purchase a Tourist plan of AED 200 or AED 300, and we will boost your data to unlimited GBs!

How to get Unlimited Data Booster:

  • Choose a plan of AED 200 or AED 300
  • Download our app to manage your plan
  • In the Home Screen, scroll down to plan details, click on “Boost” under data
  • Select AED 100 booster

We will boost your data to unlimited GBs.

How do I collect my Tourist SIM?

You can get one when you visit the Arrivals section of the Dubai International Airport in Terminals 1, 2, and 3 to get a Dubai tourist sim card. You can also visit the Arrivals sections of the Sharjah and Abu Dhabi international airports.

  • At Dubai Airport Terminal 1, we are located on the left at the start of the walkway in the passengers meet and greet area just after immigration
  • At Dubai Airport Terminal 2, we're at the end of the walkway in the passengers' meet and greet area before you leave
  • At Dubai Airport Terminal 3, we're in the telecoms section of the terminal. Walk pass Starbucks which is on your right and we're located in front of you on the left before the passengers meet and greet area
  • At Abu Dhabi Airport, we have 2 locations in the arrivals terminal. Our shop is located on the right-hand side of the terminal next to Big ticket and our kiosk is located on the left hand side of the terminal after the Travelex kiosk
  • At Sharjah Airport, we are present right after the passport control doors to the immediate left before leaving the airport

Our team will review the passport you submitted once you’ve collected your Travel SIM Card; which might take a few hours. Once your passport is approved, your tourist sim card will be activated, and you’ll be ready to start using your data and minutes..

Got questions?

Where can I find International Calling rates?

We currently have partnerships with networks in over 100 countries around the world. Use your International Minutes and get the best value. Want to see the rates?
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How can I pay for my plan?

We support a variety of payment options, including all major credit/debit cards, Apple Pay and cash(AED) at the airport for your tourist sim card.
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How can I check my usage?

Easy. Download the Virgin Mobile UAE App & you can see your active plan. Dive in further by, selecting ‘usage’ from the navigation menu, at the bottom of your screen.
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How can I get a SIM from the airport?

You can get a SIM card upon arrival at Dubai Airport, available at Terminals 1,2 and 3, as well as at Abu Dhabi & Sharjah Airports. Here's how to find us:
  • At Dubai Airport Terminal 1, we are located on the left at the start of the walkway in the passengers meet and greet area just after immigration
  • At Dubai Airport Terminal 2, we're at the end of the walkway in the passengers' meet and greet area before you leave
  • At Dubai Airport Terminal 3, we're in the telecoms section of the terminal. Walk past Starbucks which is on your right and we're located in front of you on the left before the passengers meet and greet area
  • At Sharjah Airport, we are present right after the passport control doors to the immediate left before leaving the airport
  • At Abu Dhabi Airport, we have 2 locations in the arrivals terminal. Our shop is located on the right-hand side of the terminal next to Big Ticket and our kiosk is located on the left-hand side of the terminal after the Travelex kiosk
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What free benefits do I get with the AED 300 tourist plan?​

When you get a Virgin Mobile tourist plan worth AED 300 from an Airport, Kiosk or a Virgin Megastore, we're giving you:

- Free VOIP subscription (BOTIM)

- Free access to a top tourist destination. You can pick from:

  • Dubai Ice Rink
  • The Green Planet
  • Top of Burj Khalifa
  • Dubai Aquarium
  • Cinema ticket/ Reel cinemas
  • Dubai Frame
  • Board Walk Dubai Fountain
  • Abra Ride
  • DreamWorks: free Head & Shoulder massage
  • VR Park
  • Aquaventure
  • IMG
  • Tips & Toes: free manicure

When you buy the SIM, you'll get a voucher that you can redeem through our dedicated online portal. It'll be valid for 30 days to visit an attraction you like.

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